Overview of Online Services

The Department of Municipal Administration and Water Supply (DMAWS) in Tamil Nadu is the state's main government body for urban local governance and public services. Through its online portals, it provides citizens with a variety of services, including tax payments, water and drainage services, and vital certificates. The department has established a unified online portal, TN Urban EPay, to streamline services for all urban local bodies, including corporations, municipalities, and town panchayats.

Key Services and Features

Key services available on this portal include:

• Online Tax Payment: Citizens can pay various municipal taxes online, such as Property Tax,Professional Tax, and Water & Underground Drainage Tax.
• Water Supply Management: While some local bodies like the Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) have their own portals, the general public can often use the main municipal portals to apply for new water connections or manage their existing ones.
• Building Plan Approval: The portal facilitates online submission and tracking of applications for building plan approvals.
• Birth and Death Certificates: Citizens can access and download digital copies of birth and death certificates from the municipal records, often through a link from the municipal portal to the **Civil Registration System (CRS)**.
• Grievance Redressal: The online platforms also provide a system for citizens to register and track complaints related to municipal services.

How to Access Online Services

The process for using the online services is generally straightforward, though it may vary slightly by local body.

1. Visit the Portal: Go to the official **TN Urban EPay** portal at https://tnurbanepay.tn.gov.in/. Some large corporations like Chennai and Coimbatore also have their own dedicated portals.
2. Select Service: From the homepage, select the service you need, such as "Property Tax Payment."
3. Enter Details: Provide the required information, such as your assessment number, consumer number, or application number.
4. Complete Transaction: Verify the details, choose your payment method (debit/credit card, UPI, net banking), and complete the payment. You'll receive a digital receipt for your records.