Overview of Online Bill Payment

The Power & Electricity Department (PED) of the Government of Mizoram has made it convenient for consumers to manage their electricity accounts and pay bills online. The department has a dedicated consumer portal that offers a range of services, promoting transparency and ease of access for all its customers. This digital initiative aims to reduce queues and streamline the billing process.

How to Pay Your Bill Online

The easiest way to pay your electricity bill is through the official consumer portal. Follow these simple steps:

1. Visit the Consumer Portal: Go to the official PEDM consumer portal at https://pedmconsumer.ugoerp.com/.
2. Log In or Register: You can log in using your consumer number and a one-time password (OTP). New users can register on the portal by following the 'Register here' link.
3. Fetch Your Bill: Once logged in, your current bill details will be displayed. You can also view past bills and payment history.
4. Make Payment: Select your preferred payment method from the available options, such as net banking, credit card, debit card, or UPI.
5. Download Receipt: After a successful transaction, an instant receipt will be generated. You can download and save this for your records.

Other Online Services

The consumer portal is a comprehensive platform that offers more than just bill payments. Some of the other services include:

• View Bills: Get and download a duplicate copy of your bill.
• Payment History: View your past payment records.
• Consumption History: Track your electricity usage over time.
• Apply for New Connection: Submit a request for a new electricity connection online.
• Raise a Complaint: Lodge a complaint regarding your bill, meter, or power supply.

Important Official Portals and Helplines

• Power & Electricity Department, Mizoram: The main website for the department with news, notices, and contact information. https://power.mizoram.gov.in/
• PEDM Consumer Portal: The direct portal for all consumer-related services, including online bill payment. https://pedmconsumer.ugoerp.com/
• Customer Care Numbers: For any queries or complaints, you can contact the department at:
  • General Queries: 0389-2321650 / 0389-2322174
  • Toll-Free Number: 1912 (for both postpaid and prepaid billing)

For the most accurate and up-to-date information, it is highly recommended to use the official department portal for all bill payments and services.