Karnataka Police Online Services

Digital Channels for Citizen Complaints and Reporting.

Scroll down for official links and detailed information.

Understanding Online Police Services in Karnataka

The Karnataka State Police has leveraged technology to enhance citizen interaction and simplify reporting minor incidents. While a First Information Report (FIR) for serious (cognizable) crimes generally requires physical presence at a police station, the police department offers efficient online mechanisms for reporting lost articles and documents. These online reports are crucial for obtaining duplicates of lost items and for insurance claims.

Key online platforms include the **Karnataka State Police official website**, the **Bengaluru City Police e-Lost & Found portal**, and the **KSP Mobile App**.

1. Lost Article Report (e-Lost Report) - Online Filing

If you have lost documents (e.g., Aadhaar card, PAN card, Driving License, Passport, educational certificates) or articles (e.g., mobile phone, wallet without cash), you can file an e-Lost Report online without visiting a police station. This report is essential for applying for duplicate documents or making insurance claims.

How to File an e-Lost Report Online:

The process is generally similar across the state, though Bengaluru City Police has a specific dedicated portal/app for this.

Via Bengaluru City Police e-Lost & Found Portal (for Bengaluru residents):

  1. Visit the Portal: Go to the official Bengaluru City Police website and look for the "e-Lost & Found Report" section (often under Citizen Services). Direct link: https://bcp.karnataka.gov.in/en/E-Lost
  2. New User Registration / Login: If you are a new user, register by providing your name, mobile number, email ID, and creating a password. Existing users can simply log in.
  3. Select "Lodge Lost Report": Choose the option to lodge a new lost report.
  4. Fill in Details:
    • Complainant Details: Your name, address, contact number, email ID.
    • Lost Article Details:
      • Category of lost item (e.g., Document, Mobile Phone, Bag).
      • Sub-category (e.g., Aadhaar Card, Passport, Samsung Mobile).
      • Brand, model, unique identification number (e.g., document number, IMEI number for mobile).
      • Approximate value of the item.
      • Date and time of loss.
      • Place of loss (exact location, area, landmark).
      • Description of the lost item.
  5. Upload Documents (Optional): You may be able to upload a photo of the item or any related document if available.
  6. Review and Submit: Carefully review all entered information. Submit the report.
  7. Receive Acknowledgment: An acknowledgment number/report number will be generated. You will also receive an SMS and/or email with the report details. This acknowledgment (often referred to as Form 76A) serves as proof of reporting the loss.
  8. Download/Print Report: Download and print the generated e-Lost Report for your records and for applying for duplicates or insurance claims.

Via Karnataka State Police Mobile App (for all Karnataka residents):

The "KSP Mobile App" is the official app for the Karnataka State Police, available on Android and iOS. It allows citizens to report non-emergency incidents, including lost articles.

  1. Download App: Search for "Karnataka State Police" on Google Play Store or Apple App Store and download the official app.
  2. Register/Login: Create an account or log in.
  3. Navigate to "e-Lost & Found" or "Report Incident": Look for the relevant section to report a lost article.
  4. Fill Details & Submit: Follow the on-screen prompts to enter details of the lost item and your personal information, similar to the web portal.
  5. Receive Acknowledgment: You will receive an acknowledgment number and the report via SMS/email.

An e-Lost Report is NOT an FIR. It is a simplified report for lost items where no crime (like theft) is suspected. If you suspect theft or any other cognizable offense, you must file an FIR at the police station.

2. Online FIR (First Information Report) - Clarification

As of mid-2025, typically, a full-fledged FIR for cognizable offenses (crimes where police can arrest without a warrant, like theft, assault, murder) cannot be filed entirely online in Karnataka. FIRs usually require a physical visit to the police station for detailed recording and signature, as they initiate a formal police investigation.

However, citizens can often do the following online related to FIRs:

  • Online Complaints (Non-Cognizable/General Grievances): For non-cognizable offenses (where police cannot arrest without a warrant) or general grievances, you can sometimes file an online complaint or petition on the police department's citizen service portals. These are typically recorded as a General Diary (GD) entry or a Community Service Register (CSR) entry, not an FIR.
  • e-FIR for Stolen Vehicles: Some police departments, including potentially Karnataka (especially for Bengaluru City Police), might offer an e-FIR option specifically for stolen vehicles. Check the respective police commissionerate websites for this specific service.
  • FIR Search/Status: You can typically search for the status of an FIR (if it has already been registered at a police station) online using the FIR number, police station, and district.
  • Know Your Mobile (KYM) for Lost/Stolen Phones: The Central Equipment Identity Register (CEIR) portal (https://www.ceir.gov.in/) allows you to block lost/stolen mobile phones across all networks and track them. You need to file a police complaint (e-Lost Report or FIR) and provide the complaint number on the CEIR portal.

Important Distinction: FIR vs. Lost Article Report

  • FIR (First Information Report): Filed for cognizable offenses (e.g., theft, robbery, assault). It initiates criminal proceedings. Requires physical presence at the police station.
  • Lost Article Report (e-Lost Report): Filed for items/documents that are genuinely lost, where no foul play or criminal intent is suspected. It provides an official record of the loss for administrative purposes (e.g., getting duplicates, insurance claims). Can be filed online.

Other Online Citizen Services by Karnataka Police

The Karnataka State Police website and KSP Mobile App offer various other useful citizen services:

  • FIR Search: Search for the status of registered FIRs.
  • Missing Persons Search: Look for details of missing persons reported in Karnataka.
  • Know Your Police Station: Find the nearest police station, its jurisdiction, contact number, and location (with Google Maps integration).
  • Tenant/PG Verification: Online submission of tenant/PG occupant details.
  • Domestic Help Verification: Submission of details for domestic helpers.
  • Grievance Redressal: Submit general grievances or feedback (often linked to CPGRAMS).
  • SOS Button: Emergency alert feature to notify trusted contacts with location details (via KSP Mobile App).
  • Cyber Crime Reporting: Links to the national cybercrime reporting portal (https://cybercrime.gov.in/).

Important Notes & Official Links

  • Authenticity: Always use official Karnataka State Police websites and apps for police services.
  • Aadhaar/Identity: Keep your Aadhaar or other ID details handy for online verification.
  • Accuracy: Provide accurate and complete information when filing any report or complaint. False reporting can lead to legal action.
  • Emergency: For immediate assistance or emergencies, always dial 112 (All-India Emergency Number) or 100.

Key Official Portals:

For the most up-to-date information and to access specific services, always visit the official websites and mobile applications of the Karnataka State Police and Bengaluru City Police.

Report lost articles and access citizen services with ease!

File Lost Article Report

Leveraging technology for a safer and more responsive police force.