Understanding DHBVN and UHBVN

Haryana's electricity distribution is managed by two state-owned companies:

• Dakshin Haryana Bijli Vitran Nigam (DHBVN):
  • Jurisdiction: Covers the southern districts of Haryana, including major urban areas like Gurugram, Faridabad, Hisar, Bhiwani, Rewari, Palwal, Jind, Sirsa, Fatehabad, and Narnaul.
  • Role: Responsible for power distribution, billing, and maintenance of electricity infrastructure in its service area.
• Uttar Haryana Bijli Vitran Nigam (UHBVN):
  • Jurisdiction: Covers the northern districts of Haryana, including Panchkula, Ambala, Yamunanagar, Kurukshetra, Kaithal, Karnal, Panipat, Sonepat, Rohtak, Jhajjar, and Dadri.
  • Role: Manages electricity supply, consumer services, and network management in its assigned region.

These discoms ensure reliable power supply and citizen services in their respective areas.

How to Pay Electricity Bills Online (DHBVN & UHBVN)

Both DHBVN and UHBVN offer convenient online bill payment options through their official portals and various payment gateways.

Steps for Online Bill Payment:

1. Identify Your Discom: Determine if your electricity connection falls under DHBVN or UHBVN based on your location/district. This is crucial as each has its own payment portal.
2. Locate Your Consumer Account Number: This is a unique 10-12 digit alphanumeric ID mentioned on your physical electricity bill. It's essential for all online transactions.
   • If you don't have a bill: You might be able to find your account number using your registered mobile number or by contacting customer care.
3. Visit the Official Payment Portal:
   • For **DHBVN:** Go to epayment.dhbvn.org.in
   • For **UHBVN:** Go to epayment.uhbvn.org.in
4. Enter Your Consumer Account Number: On the respective portal's payment page, enter your unique consumer account number.
5. View Bill Details: After entering the account number, your latest bill details, including the due amount and due date, will be displayed. Verify the details.
6. Select Payment Method: Choose from various online payment options:
   • Credit Card
   • Debit Card
   • Net Banking (various banks supported)
   • UPI (Unified Payments Interface)
   • e-Wallets (like Paytm, Google Pay, PhonePe, etc.)
7. Complete Payment: Follow the instructions of your chosen payment gateway. You might need to enter OTPs or other authentication details.
8. Save Payment Receipt: After successful payment, a digital receipt will be generated. Download and save this e-receipt for your records. You will also usually receive an SMS/email confirmation.

Online payment is secure, convenient, and often provides instant confirmation.

Checking Electricity Bill Status & Bill History

You can easily view your current bill and past payment history online:

• On Official Payment Portals:
  • Go to DHBVN View Bill or UHBVN View Bill.
  • Enter your Consumer Account Number.
  • You can view your latest bill and often access a history of previous bills and payments.
• Through Mobile Apps: Both DHBVN and UHBVN might have official mobile apps (check Google Play Store/Apple App Store) that allow you to view and pay bills. Many third-party payment apps (like Paytm, PhonePe, Google Pay, BharatPe, etc.) also integrate with these discoms to fetch bill details and facilitate payments.

Regularly checking your bill helps in managing consumption and avoiding late payment charges.

Other Online Services & Information

Beyond bill payment, the discoms offer other online facilities:

• New Connection Application: You can apply for a new electricity connection online. Required documents typically include identity proof, address proof, and ownership proof of the premises.
• Load Change Request: Apply to increase or decrease your sanctioned electricity load.
• Name Change / Category Change: Request changes to the consumer name on the bill or the category of connection (e.g., domestic to commercial).
• Complaint Registration: Register complaints regarding power outages, faulty meters, billing issues, etc.
• Prepaid Meter Recharge: If you have a prepaid meter, you can often recharge it online.
• View Consumption History: Track your monthly electricity consumption patterns.

Utilize these services for comprehensive electricity management.

Important Helplines & Official Resources

For any grievances, queries, or technical issues, contact the official helplines of DHBVN or UHBVN:

For DHBVN (Dakshin Haryana Bijli Vitran Nigam):

• Official Website: dhbvn.org.in
• Online Bill Payment Portal: epayment.dhbvn.org.in
• Toll-Free Helpline (Electricity Supply Complaints): 1912 or 1800-180-4334
• Complaint against Corruption/Demand of bribe: 1800-180-2124
• Electricity Theft Information: 1800-180-1011

For UHBVN (Uttar Haryana Bijli Vitran Nigam):

• Official Website: uhbvn.org.in
• Online Bill Payment Portal: epayment.uhbvn.org.in
• Toll-Free Helpline (Electricity Supply Complaints): 1912 or 1800-180-1550
• WhatsApp Complaint Number: +91-9815961912 (for specific complaint types like no supply, meter defective, wrong bill, etc.)
• Email Complaint: 1912@uhbvn.org.in

Always rely on official websites and helplines for accurate information and assistance.