About the Online FIR Service

Andhra Pradesh Police has digitized many citizen services, including the ability to lodge complaints online. Through this system, citizens can:

• Register FIRs for non-emergency cases
• Report lost items (e.g., mobile phones, documents)
• Track FIR status
• Download copies of FIRs (if available)

Steps to File FIR Online

1. Visit the official AP Police Citizen Services portal.
2. Click on the "Report Crime / Lodge Complaint" option.
3. Fill in the details including:
   • Your personal information (Name, Phone, Address)
   • Incident details (Date, Time, Place, Description)
   • Attach documents or photos if available
4. Submit the complaint and note down the reference number.
5. Use this reference to track FIR status later.

Documents/Details Needed

• Personal ID proof (Aadhaar, Voter ID)
• Mobile number (for OTP verification)
• Details of the incident
• Any supporting documents (if applicable)

Important Notes

• Only non-cognizable offences (like lost items) can be reported directly online.
• For serious crimes (like theft, assault), it is recommended to visit the nearest police station.
• All complaints are subject to police verification.

Useful Links & Contact

• Official Website: citizen.appolice.gov.in
• File Complaint Online: Report Lost Items / FIR
• Check FIR Status: FIR Status Tracking
• Emergency Contact: Dial 100 or 112
• State Control Room: 0863-2341000

Eligibility Criteria

You'll need to meet certain age, income, or residential rules set by the department in charge. These requirements change depending on the state and the exact scheme. Make sure to check the official portal to see if you qualify before starting your application.

Applicable Fees

How much you pay depends entirely on the service, your category, and where you live. Some applications are completely free online. Others might ask for a small processing charge, especially if you apply through a local service center. Always check the official website for the exact costs.

Frequently Asked Questions (FAQs)

Q1: How can I check the status of my application?

Most portals have a tracking page. Just enter your acknowledgment number, application ID, or phone number to see where your form is in the process.

Q2: Is an online application mandatory?

Most departments prefer online applications because they process much faster. If you'd rather do it in person, you can usually visit a local Common Service Centre (CSC) or department office to get help.

Q3: What should I do if I make a mistake in my application?

Many websites give you a few days to fix mistakes after you submit. If there's no online correction option, you'll probably have to visit the issuing office with your original documents to get it fixed.